The Scout Association

Call us:   0845 300 1818

Home : Wayne's Blog (Wayne Bulpitt - UK Chief Commissioner) : Why it's all about adults


Why it's all about adults

An initial question on Escouts challenged my assertions regarding joining lists. As so often in such forums one or two people have gone off at a tangent or jumped on familiar hobby horses, but there are many more serious questions and suggestions posed which are worth exploring.

Keep it all in context and celebrate our success

Firstly we should acknowledge that, while we need many more adults, this is because we are successful and growing. More impressive as the latest government statistics suggest that volunteering across the UK declined again last year. 

I know also that many Groups are successfully recruiting adults and tackling joining lists, and it is nice to see some people sharing how they are doing this. We know however that sadly very many more are not, and don’t yet see their role in growing the Movement by thinking just a little differently.

So what’s HQ doing to recruit adults?

Recruiting and retaining adults has been a national priority for the past five years and more. The primary focus of our actions is to achieve this.

We have conducted extensive research and undertaken many projects and pilots to try different approaches. We have evaluated advertising campaigns, conducted social media campaigns, targeted groups such as students and universities, and worked with employers and the Government.

While each has brought a little success and we have learnt much, the simple fact is that 40-45% of our volunteers come from parents of existing members (or prospective members on a joining list). A further 40-45% come from recent youth members (typically Young Leaders).

This shows that we already know who the vast majority of our prospective new volunteers are, and that our most successful recruitment is achieved locally and by personal invitation.

The role of HQ, Regions, Counties and Areas is to create the right environment (public image, credibility) and to support Districts and Groups by providing the tools to do this (training, tactics, practical support, materials).

The Member resources area of our website, contains a wealth of information and ideas to make this happen. 

HQ support also includes initiatives such as 'The Big Adventure'. Research shows that parent volunteers (and indeed other adults on the edge of a Scout Group) are often recruited at camp, where they have been invited to be part of the leadership team. The Big Adventure is a method of promoting, encouraging and supporting exactly that type of recruitment.

Additionally locally-based staff are available across the UK to help where appropriate.

Should we use the surplus reserves we have to recruit more adults?

We intend to do that in part, as well as providing a membership system that lightens our load, but there is no evidence yet of a magic wand that using the reserves will allow us to wave. 

The suggestion is often made that we should undertake a national advertising campaign. There is no evidence that this would work (I can assure you that if there was, we would jump at it), however we are investing money to improve support locally on creating positive media coverage, which we know does make a difference.

We have also had much success with national media coverage, and careful placement such as the bus adverts in popular TV soaps is helping to improve the image of Scouting in the UK.

But isn’t putting the emphasis on busy leaders unfair?

I fully understand this point, which is why we are focusing on recruiting and supporting GSLs who are well-placed to do this and to support leaders.

Districts also have a key role, and in particular their responsibility for ensuring the strength and success of the Young Leaders' Scheme is vital. Not only does research show that former youth Members make up a significant percentage of new adult volunteers, but they contribute more time and over a longer period (on average 20 years) than volunteers from other sources.

Districts also need to engage with and influence the local community, which may have several Groups across it.

In summary

  • Our Leadership and Management initiative focuses on improving support for leaders
  • We are building on media successes
  • The Big Adventure; support material such as the Think You Know DVD; pop-up banners and posters; vacancy boards; lobbying of Government and employers to value volunteers; revamping the Want to Join website; a focus on the Young Leaders' Scheme and targeted staff support are all aimed a helping recruitment and are all being worked on.

The fact is though that, like it or not, the six step approach remains one of the most effective ways to recruit new leaders, the greatest barriers are the hurdles we often create ourselves, such as being too cliquey, or being inflexible in accepting Section Assistants. Let’s build on the examples of where we are successfully recruiting adults, growing our Groups and opening new sections.

 

 

Comments

Post a Comment
 

By Neil Young
on 16/12/2011 13:28

Hiya Wayne,

I'm a CSL on the South Coast. Thanks for this,

There's clearly no silver bullet to adult recruitment but there's also clearly lots of best practice out there. Hearing what other people have done can be inspiring. Hearing how other people are struggling can make you feel less alone in your struggles.

Here's a few quick ideas,

-> It'd be nice if scouts.org.uk had a set of case histories in their adult recruitment section rather than the rather surgical 6-step approach, etc.
-> How about a Scouting Magazine dedicated to Adult Recruitment?
-> Successful Groups could post their stories on their websites, to inspire other locals to join and then post the links somewhere so that the rest of us could reference their ideas.

I'd like more than "Run a Big Adventure"! I take armies of parents with me on my Cub Camps. They're very helpful and make the camps much better for the kids and for me. But they don't turn into Cub Leaders.

By Steve Altria GSL 1st Wellington Somerset
on 16/12/2011 15:04

Can we have some (seperate) recruitment DVDs for adults and Young People please?

By Robert Anderson
on 18/12/2011 12:44

"simple fact is that 40-45% of our volunteers come from parents of existing members (or prospective members on a joining list). A further 40-45% come from recent youth members (typically Young Leaders)". So true, and has been for several decades now. I myself was a Cub, Scout, Venture Scout and moved to being a leader as the service requirement for my Queens Scout Award.
My own Group, our main adult recruitment is through the student body (we are very close to the university) and parents. While this has kept us "ticking over" for the last decade, it had not provided any successors or any long term appointment holders. Student leave the group once they have completed their degree and return home. Parents leave once their child has reached the group leaving age. For us, these people typically give 3 to 4 years service, so it is rare they complete their training (3½ years if you go by the programme guidelines). This means the skill set required to deliver a full and comprehensive programme is never achieved. Instead, we offer an attractive and successful programme based in the skills, interests and qualifications of the current volunteers. However, it is narrower in its scope that whole experience the Association would like us to deliver. Yes, adult recruitment is an issue, but so it the disparity between what we except of volunteers during their service and the length of service that typically offer.

By Jamie Hughes - GSL
on 20/12/2011 10:21

Lot's of food for thought and I think Robert (Sanderson) sum's it up well.... Although I think once you have gotton those parents and young leaders into adult leadership, retention comes the next step to keeping them beyond the life of their childs time in your group.. Good communication and being welcoming and inclusive I have found as well as feedback and being supportive as a manager is working for keeping adults within our Group. We have had unbelievable growth this past year both in Adult and Youth membership. I'm sure the debate has been going on since 1907 on how to recruit Adult leaders, so many questions and I'm sure many answers in the future.

Wayne, I hope you and your family have a Very Merry Christmas. Maybe Santa might get you that helecopter to get you round the country next year ;)

''Thanks'' for everything you have done throughout the year on behalf of us all. Your blog is a great tool for ''communication'' and long may it continue....

By Steve
on 19/01/2012 22:33

Great blog Wayne but are we going to see you again on the homepage with a link ?

Join now
Dontate now